Cohesive Experience
A user experience that feels consistent and unified across different elements and touchpoints.
54 topics found for
“customer prioritization”
Operational Efficiency
The ability to deliver products or services in the most cost-effective manner without sacrificing quality.
Gemba
A Japanese term meaning "the real place," used in Lean management to describe the place where value is created.
UX
User Experience (UX) refers to the overall experience of a person using a product, system, or service, encompassing all aspects of the end-user's interaction.
Experience Team
A team focused on designing and improving the user experience across products and services.
Cognitive Ease
The tendency for people to prefer things that are easy to think about and understand.
Choice Paralysis
A situation in which an individual is unable to make a decision due to the overwhelming number of options available.
c11y
Numeronym for the word "Compatibility" (C + 11 letters + Y), ensuring that systems, devices, or applications can operate together without conflict or need for modification.
TAM
Total Addressable Market (TAM) represents the total revenue opportunity available if a product or service achieves 100% market share.