ZMOT
Zero Moment of Truth (ZMOT) is a concept in marketing that refers to the point in the buying cycle when the consumer researches a product before the seller even knows they exist.
59 topics found for
“consumer research”
Brand Image
The perception of a brand in the minds of consumers, shaped by interactions and experiences with the brand.
Denomination Effect
A cognitive bias where people are less likely to spend large denominations of money compared to an equivalent amount in smaller denominations.
Chivas Regal Effect
The phenomenon where higher-priced products are perceived to be of higher quality, regardless of the actual quality.
Brand Recall
The ability of consumers to remember a brand when prompted by a product category.
Zero Price Effect
A phenomenon where people perceive an item as more valuable when it is free, leading to an increased likelihood of choosing the free item over a discounted one.
Mindshare
The level of awareness or popularity a product or brand has among consumers.
Paradox of Value
An economic theory that explains why some necessities, such as water, are less expensive than non-essentials, like diamonds, despite their greater utility.
Brand Loyalty
The tendency of consumers to continuously purchase the same brand's products over time.