Brand Promise
The commitment a brand makes to its customers about the quality and experience they can expect.
The commitment a brand makes to its customers about the quality and experience they can expect.
The process of predicting future customer demand using historical data and other information.
A psychological phenomenon where repeated exposure to a stimulus leads to an increased preference for it.
A psychological phenomenon where individuals are perceived as more likable if they make a mistake, provided they are generally competent.
Build-Measure-Learn (BML) is a feedback loop used in Lean Startup methodology where a product is built, its performance is measured, and learnings are used to make improvements.
Cost Per Thousand (CPM) is a metric used in advertising to denote the cost of 1,000 impressions or views of an advertisement.
A brand architecture strategy where all products share a common brand name and identity.
The study of psychology as it relates to the economic decision-making processes of individuals and institutions.
A psychological phenomenon where people do something primarily because others are doing it.