Mind Mapping
A visual tool for organizing information, typically starting with a central concept and branching out to related ideas and details.
34 topics found for
“concept mapping”
Customer Journey
The complete set of experiences that customers go through when interacting with a company, from initial contact to post-purchase.
Product Tree
A visual tool used to map out the components and features of a product, showing how they relate to each other and to the overall product vision.
Opportunity Solution Tree
A visual tool that maps out opportunities and the corresponding solutions, helping teams identify and prioritize where to focus their efforts.
Storyboard
A visual representation of a sequence of events or user interactions, used to plan and communicate the flow of a narrative or process.
Ideation
The process of generating a broad set of ideas on a given topic, with no attempt to judge or evaluate them initially.
360-Degree Customer View
A comprehensive view of a customer that includes data from all interactions and touchpoints across the customer journey.
Clickstream Analysis
The process of collecting, analyzing, and reporting aggregate data about which pages a website visitor visits and in what order.
Wireframing
The process of creating a simplified visual guide or blueprint for the layout and structure of a webpage or app, focusing on functionality and content placement.