NPS
Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction based on their likelihood to recommend a product or service to others.
Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction based on their likelihood to recommend a product or service to others.
The systematic process of capturing, evaluating, and implementing ideas to drive innovation, reflecting a collective commitment to continuous improvement and product excellence.
A prioritized list of ideas and potential features for future product development, embodying a collective vision for innovation and improvement.
A cross-functional team that is given the autonomy, resources, and authority to make decisions and take ownership of the product's success, focusing on solving user problems and achieving business outcomes.
The ability of an organization to adapt quickly to market changes and external forces while maintaining a focus on delivering value.
Total Quality Management (TQM) is a comprehensive management approach focused on continuous improvement in all aspects of an organization.
Innovation that creates a new market and value network, eventually disrupting and displacing established market-leading products or services.
The process of making tools, methods, and knowledge accessible to a broader range of people within an organization or community, allowing non-specialists to participate and contribute meaningfully.
A change management strategy that aligns people, process, and technology initiatives to improve performance and achieve business goals.