CRM
Customer Relationship Management (CRM) is a strategy for managing an organization's relationships and interactions with current and potential customers.
6 topics found for
“client engagement”
Client-Side
Operations and processes that occur on the user's computer rather than on a server.
Social Proof
A psychological phenomenon where people follow the actions of others in an attempt to reflect correct behavior for a given situation.
CSM
CSM (Customer Success Management) is a business methodology focused on ensuring customers achieve their desired outcomes while using a product or service.
Objection Handling
The process of addressing and overcoming objections or concerns raised by prospects during the sales process.
Sandler Pain Funnel
A sales technique used to uncover a prospect's pain points through a series of targeted questions.