Customer Loyalty
The likelihood that a customer will continue to buy from a particular company or brand over time.
The likelihood that a customer will continue to buy from a particular company or brand over time.
Time to Value (TTV) is a metric that measures the time it takes for a customer to realize the value of a product or service after purchase.
Areas of unmet demand in a market where opportunities for growth and development exist.
Strengths, Weaknesses, Opportunities, and Threats (SWOT) is a strategic planning tool that is applied to a business or project.
A pattern of rapid and sustained growth after a period of linear or stagnant growth, resembling the shape of a hockey stick.
The use of data and insights to understand and manage relationships with customers and prospects.
The financial performance of a product, measured by its ability to generate revenue and profit relative to its costs and expenses.
A metric that shows the revenue that a company can expect to receive annually from its customers for subscriptions or services.
The process of turning a lead into a customer.