c12s
Numeronym for the word "Communications" (C + 12 letters + S).
Numeronym for the word "Communications" (C + 12 letters + S).
Situation-Complication-Resolution (SCR) is a communication and problem-solving framework used to structure information clearly and logically.
Business Process Model and Notation (BPMN) is a graphical representation for specifying business processes in a workflow, using standardized symbols and notations.
The practice of being open and honest about operations, decisions, and business practices, fostering trust and accountability.
The planning, development, and management of content to meet business and user needs, ensuring consistency and effectiveness across all channels.
Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction based on their likelihood to recommend a product or service to others.
The process of developing relationships with prospects through targeted communications and marketing efforts.
A method where a document or proposal is limited to one page and created within one hour to ensure clarity and focus.
A statement that explains the unique value a product or service provides to its customers, differentiating it from competitors.