Environmental Branding
The use of physical space to convey brand identity and values through design elements like signage, architecture, and interior design.
The use of physical space to convey brand identity and values through design elements like signage, architecture, and interior design.
The style and attitude of the communication in a product, reflecting the brand's personality and affecting how messages are perceived by users.
A brief description of how a product, service, or brand meets the needs of its target audience and stands out from competitors.
A unique attribute, feature, or capability of a product, service, or brand that sets it apart from competitors in the market.
Customer Experience Management (CEM) is the process of managing and improving the interactions and experiences customers have with a brand across all touchpoints.
Lifetime Value (LTV) is a metric that estimates the total revenue a business can expect from a single customer account throughout their relationship.
Unique Buying Proposition (UBP) is a statement that highlights the unique benefits and value a product or service offers to customers.
A cognitive bias where people attribute greater value to outcomes that required significant effort to achieve.
The process where design services and outputs become standardized and interchangeable, often leading to competition based primarily on price rather than quality or creativity.