Brand Gap
The difference between a brand's desired perception and the actual perception held by consumers.
The difference between a brand's desired perception and the actual perception held by consumers.
The set of human characteristics associated with a brand, which shape how consumers perceive it.
The characteristics and qualities that define a brand and distinguish it from competitors.
The use of universal character types and personalities to define and communicate a brand's identity.
The totality of all interactions a customer has with a brand, shaping their overall perception and relationship with the brand.
The perception of a brand in the minds of consumers, shaped by interactions and experiences with the brand.
The narrative that communicates the history, mission, and values of a brand, creating an emotional connection with the audience.
The strategy of placing a brand in the market to occupy a distinct and valued place in the minds of the target audience.
The practice of ensuring that all brand activities and communications are consistent with the brand's values, mission, and identity.