CSM
CSM (Customer Success Management) is a business methodology focused on ensuring customers achieve their desired outcomes while using a product or service.
54 topics found for
“brand management”
Marketing Canon
A set of fundamental principles and guidelines that inform and shape marketing practices.
LTV
Lifetime Value (LTV) is a metric that estimates the total revenue a business can expect from a single customer account throughout their relationship.
Design Maturity
The level of sophistication and integration of design practices within an organization's processes and culture.
ROI
Return on Investment (ROI) is a performance measure used to evaluate the efficiency or profitability of an investment or compare the efficiency of different investments.
Product Development
Product Development is the process of bringing a new product to market or improving an existing one.
UX
User Experience (UX) refers to the overall experience of a person using a product, system, or service, encompassing all aspects of the end-user's interaction.
Social Selling
The use of social media platforms to connect with prospects, build relationships, and ultimately drive sales.
POUR
Perceivable, Operable, Understandable, and Robust (POUR) are the four main principles of web accessibility.