Branded House
A brand architecture strategy where all products share a common brand name and identity.
A brand architecture strategy where all products share a common brand name and identity.
The totality of all interactions a customer has with a brand, shaping their overall perception and relationship with the brand.
The main brand in a brand architecture that houses sub-brands or extensions.
The perception of a brand in the minds of consumers, shaped by interactions and experiences with the brand.
Any interaction or communication between a brand and its audience.
The visual, auditory, and other sensory elements that represent a brand, such as logos, colors, and jingles.
Customer Experience Management (CEM) is the process of managing and improving the interactions and experiences customers have with a brand across all touchpoints.
The use of physical space to convey brand identity and values through design elements like signage, architecture, and interior design.
The practice of ensuring that all brand activities and communications are consistent with the brand's values, mission, and identity.