NPS
Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction based on their likelihood to recommend a product or service to others.
96 topics found for
“behavioral modeling”
Multiple Classification
A method of categorizing information in more than one way to enhance findability and user experience.
Data Distribution
The spread and pattern of data values in a dataset, often visualized through graphs or statistical measures.
Creative Collaboration
The process of working together with others to generate creative ideas and solutions, leveraging diverse perspectives and skills.
KOS
Knowledge Organization System (KOS) refers to a structured framework for organizing, managing, and retrieving information within a specific domain or across multiple domains.
Card Sorting
A user research technique where participants organize information into categories to inform information architecture and design.