DMAIC
Define, Measure, Analyze, Improve, and Control (DMAIC) is a data-driven improvement cycle used in Six Sigma.
4 topics found for
“Six Sigma”
Six Sigma
A data-driven methodology aimed at improving processes by identifying and removing defects, and reducing variability.
Three-Sigma Rule
A statistical rule stating that nearly all values in a normal distribution (99.7%) lie within three standard deviations (sigma) of the mean.
VOC
Voice of the Customer (VOC) is a process for capturing customers' expectations, preferences, and aversions.