AWS
Amazon Web Services (AWS) is a comprehensive cloud computing platform provided by Amazon that offers a wide range of services including computing power, storage, and <mark class="searchwp-highlight">databases</mark>.
Amazon Web Services (AWS) is a comprehensive cloud computing platform provided by Amazon that offers a wide range of services including computing power, storage, and <mark class="searchwp-highlight">databases</mark>.
Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipient.
Customer Experience (CX) is the overall perception and feeling a customer <mark class="searchwp-highlight">has</mark> when interacting with a company, its products, or services.
Customer Relationship Management (CRM) is a strategy for managing an organization's relationships and interactions with current and potential customers.
Net Promoter Score (NPS) is a metric used to <mark class="searchwp-highlight">measure</mark> customer loyalty and satisfaction <mark class="searchwp-highlight">based</mark> on their likelihood to recommend a product or service to others.
Know Your Customer (KYC) is a process used by businesses to verify the identity of their clients and <mark class="searchwp-highlight">assess</mark> potential risks of illegal intentions for the business relationship.
Business Process Automation (BPA) refers to the use of technology to automate complex business processes.
Large Language Model (LLM) is an advanced artificial intelligence system <mark <mark class="searchwp-highlight">class</mark>="searchwp-highlight">trained</mark> on <mark class="searchwp-highlight">vast</mark> amounts of text data to understand and generate human-like text.
Interaction Design (IxD) focuses on creating engaging interfaces with well-thought-out behaviors.